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Deposits & Payment
There will be a 25% deposit on all services at booking. The deposit will be credited towards service and is nonrefundable for late cancellation & no show. There will still be an additional fee due if the client does not operate within the policy guidelines. In addition, I will no longer be accepting electronic pay via Cash app, Venmo, Zelle, and Apple Pay. All transactions will be by cash or card. Electronic payment is only acceptable for tips.
I am currently not accepting New Clients for braids so please do not refer for braids. Also, after Memorial Day weekend I will no longer be providing ANY BRAID SERVICE. This includes, Feed-Ins, Knotless, Lemonades, Fulani, Layered Braids, Individuals, etc. The ONLY EXCEPTIONS are Natural braid styles listed on my site & Braided Ponytails. I will be transitioning into teaching All Level Braiding Classes.
Tardiness, Late Cancellation, NoShow Policy
This is a REMINDER about my Policy that will be ENFORCED WITH NO EXCEPTIONS. I will allow for a 15 minute grace period with notice. After the 15 minute grace period, a $30 late fee will be applied to total cost of hairstyle. After 30 minutes, the client will be asked to reschedule. The client has 24 hours from appointment time to cancel or reschedule their appointment. Failure to do so, will result in a 50% service charge. If the client is a No Show, there will be a 100% service charge . The client will not be able to book again until service fee has been paid. A No Show service charge will ONLY be waived at the stylist's discretion of the given circumstance.
New Client Referral Policy
I look at the work I do as an energy exchange, and I pride myself on having pleasant exchanges with my clients. I believe that my clients are a reflection of me and everyone deserves to be in the care of a stylist that reflects who you are. Therefor, all NEW CLIENTS must be REFERRAL of an existing client, or have met/spoke directly with me in regards to becoming a client of mine. I look forward to continuing to service my community and expanding into other ventures.
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